WEBVTT NOTE language:en-US NOTE Confidence: 0.8395547270774841 00:00:01.040 --> 00:00:03.436 In 2020 and in the fall of 2020, we hit NOTE Confidence: 0.8395547270774841 00:00:03.497 --> 00:00:07.675 our hundred thousandth patient getting a kidney transplant, which is NOTE Confidence: 0.8395547270774841 00:00:07.736 --> 00:00:08.720 really exciting. NOTE Confidence: 0.9771195650100708 00:00:09.080 --> 00:00:10.560 And we said, hey, that was fantastic. NOTE Confidence: 0.9327395558357239 00:00:10.560 --> 00:00:12.639 But it took us 20 years to get here and NOTE Confidence: 0.9327395558357239 00:00:12.693 --> 00:00:14.400 we're going to double our speed. NOTE Confidence: 0.968878984451294 00:00:14.560 --> 00:00:16.704 And we wouldn't have that type of momentum if it NOTE Confidence: 0.968878984451294 00:00:16.749 --> 00:00:18.000 wasn't for leaders like you. NOTE Confidence: 0.9488363862037659 00:00:18.440 --> 00:00:20.360 It only works if your patients trust you. NOTE Confidence: 0.9450737237930298 00:00:29.960 --> 00:00:32.728 I know that you are really passionate about transplant, which NOTE Confidence: 0.9450737237930298 00:00:32.773 --> 00:00:34.679 is something I'm passionate about as well. NOTE Confidence: 0.9458572864532471 00:00:35.000 --> 00:00:37.731 We know that for many patients it is the best NOTE Confidence: 0.9458572864532471 00:00:37.791 --> 00:00:41.311 treatment for them, and not every patient can get referred NOTE Confidence: 0.9458572864532471 00:00:41.372 --> 00:00:44.831 and then ultimately get listed, stay listed and get their NOTE Confidence: 0.9458572864532471 00:00:44.892 --> 00:00:45.559 transplant. NOTE Confidence: 0.9480894207954407 00:00:45.560 --> 00:00:47.821 So tell me a little bit of how you advocate NOTE Confidence: 0.9480894207954407 00:00:47.874 --> 00:00:50.293 for your patients and what you do to help them NOTE Confidence: 0.9480894207954407 00:00:50.345 --> 00:00:51.240 get transplanted. NOTE Confidence: 0.9279956817626953 00:00:51.400 --> 00:00:53.894 It starts, it really starts in the office before they NOTE Confidence: 0.9279956817626953 00:00:53.941 --> 00:00:55.399 even end up on dialysis, right? NOTE Confidence: 0.800334632396698 00:00:55.400 --> 00:00:57.770 I mean, our, our goal is always to get that NOTE Confidence: 0.800334632396698 00:00:57.825 --> 00:00:59.480 elusive preemptive transplant. NOTE Confidence: 0.905296802520752 00:00:59.520 --> 00:01:02.164 I, I actually find, you know, the transplant is a NOTE Confidence: 0.905296802520752 00:01:02.218 --> 00:01:05.024 very long, almost tedious process and you have to go NOTE Confidence: 0.905296802520752 00:01:05.078 --> 00:01:06.320 through so many things. NOTE Confidence: 0.8890198469161987 00:01:06.319 --> 00:01:08.336 And a lot of times when the patient, if they NOTE Confidence: 0.8890198469161987 00:01:08.382 --> 00:01:10.720 don't have a strong advocate or they don't know how NOTE Confidence: 0.8890198469161987 00:01:10.765 --> 00:01:13.195 to advocate for themselves, they can get kind of lost NOTE Confidence: 0.8890198469161987 00:01:13.240 --> 00:01:15.440 when they end up on, you know, when the dialysis NOTE Confidence: 0.8890198469161987 00:01:15.486 --> 00:01:17.915 center, they've got the social worker to help kind of NOTE Confidence: 0.8890198469161987 00:01:17.961 --> 00:01:20.115 push things through or at least be able to make NOTE Confidence: 0.8890198469161987 00:01:20.161 --> 00:01:21.720 connections with the coordinators. NOTE Confidence: 0.8889203667640686 00:01:22.840 --> 00:01:24.907 I, I, I think that without that, a lot of NOTE Confidence: 0.8889203667640686 00:01:24.957 --> 00:01:27.679 patients would not be able to get through the process. NOTE Confidence: 0.8477094769477844 00:01:28.480 --> 00:01:31.010 And then we all obviously celebrate, you know, we have NOTE Confidence: 0.8477094769477844 00:01:31.057 --> 00:01:33.213 a patient who is getting a, a living donor and NOTE Confidence: 0.8477094769477844 00:01:33.260 --> 00:01:34.760 it was his last day of dialysis. NOTE Confidence: 0.5283873081207275 00:01:34.760 --> 00:01:35.720 Like it goosebumps now. NOTE Confidence: 0.9193946719169617 00:01:35.720 --> 00:01:37.480 And everybody was just like, so happy for him. NOTE Confidence: 0.9207514524459839 00:01:38.880 --> 00:01:42.288 The social workers are really great at initiating the referrals, NOTE Confidence: 0.9207514524459839 00:01:42.341 --> 00:01:45.750 making sure whatever paperwork needs to be filled out, insurance NOTE Confidence: 0.9207514524459839 00:01:45.803 --> 00:01:48.680 authorization, and then following up with the patient. NOTE Confidence: 0.8986581563949585 00:01:49.680 --> 00:01:52.546 And really, I think our patients know that if they're NOTE Confidence: 0.8986581563949585 00:01:52.600 --> 00:01:56.008 running into a roadblock with our transplant process, that they NOTE Confidence: 0.8986581563949585 00:01:56.062 --> 00:01:58.388 can talk to me, they can talk to our social NOTE Confidence: 0.8986581563949585 00:01:58.442 --> 00:02:01.093 worker, they can talk to the nurse, they can talk NOTE Confidence: 0.8986581563949585 00:02:01.147 --> 00:02:03.635 to anybody who wants to, to step up to explain NOTE Confidence: 0.8986581563949585 00:02:03.689 --> 00:02:03.959 that. NOTE Confidence: 0.9351935982704163 00:02:03.960 --> 00:02:05.800 And we try to help them navigate through that. NOTE Confidence: 0.8508501052856445 00:02:06.360 --> 00:02:08.832 The social workers have the Direct Line to the transplant NOTE Confidence: 0.8508501052856445 00:02:08.876 --> 00:02:09.440 coordinators. NOTE Confidence: 0.8858723640441895 00:02:09.440 --> 00:02:10.920 So that's very helpful. NOTE Confidence: 0.9551770687103271 00:02:11.480 --> 00:02:11.920 For me. NOTE Confidence: 0.8739981055259705 00:02:11.919 --> 00:02:13.818 It's the best to, if I've had a patient for NOTE Confidence: 0.8739981055259705 00:02:13.862 --> 00:02:16.026 many years and I've seen them in the office, then NOTE Confidence: 0.8739981055259705 00:02:16.070 --> 00:02:18.190 they start a dialysis and they come back after a NOTE Confidence: 0.8739981055259705 00:02:18.234 --> 00:02:18.720 transplant. NOTE Confidence: 0.884627640247345 00:02:18.720 --> 00:02:21.160 It's it's like the best part of the job.